Stock X and Their Problem with Customers

October 16, 2020 I chose Stock X to be my social media brand for this marketing assignment. I'm interested in this brand because people have been having problems with them. It's weird to see lots of people having problems with this company because I've had only good experiences with them. I love their huge selection of products they have to offer on their website or app. They sell lots of clothes that I'm into and shipping was relatively fast. But to be hearing people have been having problems with them is saddening. Stock X has been having problems with their customers over the last 5-6 months because of shipping issues and their lack of being able to have good customer service. The reason why this issue was happening is because they announced that COVID-19 has had a great impact on their business and shipping may be held back 2-3 weeks. People were not happy about this and Stock X has been getting a lot of hate for it. They have lost customers due to the problem of s...